Delhi govt officials to face salary cut on failure to deliver service on time

Delhi govt officials to face salary cut on failure to deliver service on time

Govt officials in Delhi will no longer be able to delay services to citizens as a long-pending legislation seeking greater accountability in the public services delivery will come into force from Thursday.
Seen as a major reform in service delivery mechanism initiated by Delhi Government, the legislation fixes financial penalty in the range of Rs 10 to Rs 200 a day for failing to respond to citizens' plea within the stipulated time-frame.
Although Delhi Assembly passed the'Delhi Right of Citizen to Time Bound Delivery of Services Bill' in March this year, its implementation comes close on the heels of Anna Hazare's anti-corruption movement and demand for a Citizens' Charter for government departments.